Stanley's Plumbing has been handling residential and commercial plumbing in Matthews, North Carolina since 2001. We are a family-run plumbing business, locally owned and personally accountable to every customer we serve. When you call, you reach someone who knows Matthews and Mecklenburg County, someone who will show up, do the work right, and leave your home better than we found it. We treat your home the way we would want ours treated.
We serve homeowners, landlords, property managers, and businesses across the area. Whether you need a leaky faucet fixed or a full commercial plumbing installation, we bring the same standard of work to every job.
Know the price. Know the arrival window. Know your plumber.
Call for a quote today: (980) 472-8789
Scheduling a plumber shouldn't be complicated. We cover the full range of residential and commercial plumbing work, from drain cleaning and clog removal to leak repair, water heater service, toilet and faucet installation, sewer line work, garbage disposals, shutoff valves, repiping, and more. If it involves water moving through your pipes, we handle it.
We work with homeowners who need a quick repair, landlords keeping rental properties up to code, property managers coordinating service across multiple units, and businesses that need reliable commercial plumbing service without the runaround. Every job gets honest recommendations on repairs, never an upsell. We tell you what the problem is, what it takes to fix it, and what it will cost before any work begins.
One call brings a plumber to your door.
Plumbing problems don't wait, and neither do we, especially when a backed-up drain is making a kitchen or bathroom unusable. Slow drains, clogged sinks, clogged toilets, and sewer backups all point to the same need: getting the line clear and keeping it clear. We use professional-grade equipment to clear blockages at the source, and for stubborn main sewer line clogs, hydro jetting can cut through grease, buildup, and debris that a standard snake won't touch.
We also handle emergency drain cleaning when a backup can't wait. Commercial drain cleaning is available for restaurants, office buildings, and multi-unit properties where a clogged line means lost time and unhappy tenants. Whatever the situation, we get the water moving again.
Call and we'll get the water running right.
A dripping faucet is an inconvenience. A burst pipe or hidden water line leak is a different problem entirely. We locate leaks that aren't obvious, including leaks inside walls, under slabs, and along supply lines, and we repair or replace the damaged pipe to stop the damage before it spreads. Work is performed by licensed plumbers who know how to find the source and fix it properly.
For emergency pipe repair, including burst pipes and major water line failures, we are available for same-day service. We also handle water line replacement when a pipe is too far gone to patch. Getting the repair done right the first time is what keeps a small leak from turning into a major restoration job.
You shouldn't have to chase a plumber for answers when you wake up to cold water or notice your water heater leaking on the floor. We handle both tank and tankless water heaters, covering everything from repairs and part replacements to full unit installation. Common reasons customers call us include no hot water, slow recovery time, sediment buildup, age-related wear, and visible leaks around the unit.
We show up on time and ready to work. A typical visit starts with a diagnosis, a clear explanation of what we found, and a quote before any repair begins. If the unit can be repaired, we will tell you. If replacement makes more sense given the age or condition, we will explain why. Emergency water heater repair is available when the problem can't wait. We also handle commercial water heater installation for businesses that need larger-capacity systems or tankless setups for high-demand applications.
Pick up the phone and we'll handle the pipes.
Doing plumbing work right matters, and we'll help you get it right, whether that means replacing a running toilet, installing a new faucet, or tracking down the reason your water pressure has dropped. We handle toilet repair and full toilet replacement, leaky faucet repair and new faucet installation, and fixture replacement of all kinds. If a fixture is outdated, broken, or just not performing the way it should, we can swap it out and get it working properly.
We also install and repair garbage disposals, replace worn or failing shutoff valves, and diagnose low water pressure issues. Water pressure problems can come from several sources, including a partially closed shutoff valve, a failing pressure regulator, or a buildup issue in the supply line. We trace the cause and fix it rather than guessing. These are the kinds of everyday plumbing jobs that keep a home or rental property running smoothly.
The sewer line running from your home to the city connection is out of sight, but a problem with it becomes very obvious very fast. Sewer backups, slow drains throughout the house, and sewage odors are all signs the main line needs attention. We clear main sewer line clogs, repair damaged sections, and replace lines that are past the point of repair. Where conditions allow, trenchless sewer repair is an option that avoids tearing up your yard.
Emergency sewer repair is available when a backup is actively affecting your home. We handle the pipe from the house to the connection point. That is where our work begins and ends.
Older homes in Matthews and across Mecklenburg County sometimes carry galvanized steel or polybutylene pipe that has reached the end of its useful life. Galvanized pipe corrodes from the inside out, reducing water pressure and eventually failing. Polybutylene is prone to cracking and was widely replaced in homes built between the 1970s and 1990s. If your home has aging pipe materials, a whole-house repipe replaces the old lines with modern materials that will last.
The repiping process involves working room by room, minimizing disruption, and restoring water service as quickly as possible. We walk you through the scope of work before we start so there are no surprises.
Matthews sits in a humid subtropical climate with heavy seasonal rainfall, clay-heavy soils that slow drainage, and moderately hard municipal water supplied by Charlotte Water. Those conditions drive specific plumbing needs that come up regularly in this area.
Heavy seasonal rainfall combined with clay soils that hold water instead of draining it makes sump pumps a practical necessity for many homes in Mecklenburg County. Low-lying lots are common, and a basement or crawl space without a working sump pump is at real risk during a hard rain event. We install new sump pumps, replace failed units, and service existing systems. If your sump pump is running constantly, making noise, or not running at all, call us before the next storm arrives.
Matthews has a mature tree canopy, and those roots follow moisture straight to sewer lines. Older clay or cast-iron pipes are especially vulnerable because root intrusion finds its way through joints and small cracks, then grows until the line is partially or fully blocked. Slow drains and recurring backups are often the first signs. We clear root intrusion from the line, inspect the damage, and give you repair or replacement options based on what we find. Ignoring root intrusion tends to make the problem worse over time.
Charlotte Water delivers moderately hard water to Matthews, and that hardness leaves scale inside pipes, fixtures, and water heaters over time. Scale buildup shortens the life of water-using appliances and reduces fixture performance. A water softener connected to the main supply line addresses the problem at the source. We handle the supply line connection and full installation, sized to the household's water demand. It is a straightforward plumbing job that pays off in reduced maintenance and longer appliance life.
Burst pipes, major leaks, sewer backups, and a complete loss of hot water are not situations that can wait until next week. When something goes wrong fast, we are available for same-day and after-hours service. While you wait for us to arrive, shut off the water at the main shutoff valve if you are dealing with a burst pipe or major leak. That single step limits damage until we get there.
We have been handling emergency plumbing calls in Matthews since 2001, and this is the kind of plumbing work neighbors pass along by word of mouth. People call us because someone they trust told them to. We take that seriously on every job, including the ones that happen at the worst possible time.
Pick the date. We do the plumbing. We clean up after.
Call for emergency service now: (980) 472-8789
We serve Matthews and the communities around it, including Mint Hill, Indian Trail, Stallings, Weddington, Pineville, Ballantyne, and Monroe. Whether you are a homeowner, a landlord managing rental properties, a property manager overseeing a commercial building, or a business owner who needs a reliable plumbing contractor, we cover the area and we show up when we say we will.
Pick up the phone and we'll get moving.
You will know what the job costs before we start. We give a clear quote after diagnosing the problem, and we do not begin work until you have approved it. Pricing varies by job type, whether it is a drain cleaning, a water heater replacement, a sewer line repair, or something else, but the process is always the same: assess the problem, explain the options, give you a number, and get your go-ahead.
There are no surprises on the invoice. What we quote is what you pay for the work we described.
The most common signs are inconsistent hot water, a longer wait for hot water to arrive at the tap, visible rust or corrosion on the tank, water pooling around the base of the unit, or a unit that is more than 10 to 12 years old and starting to struggle. If you are seeing any of these, call us for an assessment before the unit fails completely.
A burst pipe, a major water line leak, a complete loss of hot water, a sewer backup actively affecting your home, or any situation where water is running uncontrolled and causing damage. These are calls we take seriously and respond to quickly. If you are unsure whether your situation qualifies, call us and describe what is happening.
If you are dealing with a burst pipe or a major leak, shut off the water at the main shutoff valve right away. That single step limits damage until we get there. Do not try to patch a pressurized pipe yourself. Move valuables away from the affected area and call us so we can give you an arrival window.
We arrive within the window we gave you, assess the problem, and explain what we found before any work begins. We give you a clear quote, get your approval, and then do the work. When we are finished, we confirm everything is working correctly and clean up the work area before we leave.
We use detection methods that identify the source of a leak accurately before we start opening walls or floors. That means less disruption to your home and a repair that addresses the actual problem rather than a guess. Once we locate the leak, we walk you through the repair options and cost before we start.
Watch for unexplained increases in your water bill, warm or damp spots on floors, water stains on walls or ceilings, a mildew smell with no obvious source, or the sound of running water when everything is turned off. Any of these can point to a leak that has been running longer than you realize. Call us early, because catching a hidden leak before it causes structural damage saves significantly on repair costs.
Many older homes in Mecklenburg County were built with galvanized steel pipe, which corrodes from the inside over decades. That corrosion narrows the pipe diameter, drops water pressure, and eventually causes the pipe to fail. If your home has older galvanized pipe and you are seeing recurring problems, a whole-house repipe may be a better long-term solution than patching one section at a time.
A patch makes sense when the pipe is otherwise in good condition and the damage is isolated. When a pipe has corroded through in one spot, it is often failing in others too. We assess the full picture and give you an honest recommendation on whether a repair or a replacement is the better investment. We are not here to sell you a bigger job than the situation calls for.
Low pressure can come from a partially closed shutoff valve, a failing pressure reducing valve, buildup inside supply lines, or a problem at the water main connection. We trace the cause before recommending a fix rather than replacing parts at random. Once we find the source, we explain the repair and give you a quote.
A sewer smell inside the home often points to a dry P-trap, a cracked or broken vent pipe, or a problem in the main sewer line. It is worth having it checked rather than masking it, because the source is usually a real plumbing issue rather than a surface problem. We can diagnose where the odor is coming from and tell you what the fix involves.
We run a camera through the sewer line from an access point to get a clear view of what is happening inside the pipe. That lets us see root intrusion, cracks, offset joints, buildup, or other damage without digging. We walk you through what the camera shows before we recommend a repair, so you understand exactly what you are approving.
Matthews has a mature tree canopy, and tree roots follow moisture straight to sewer lines. Clay soil makes older pipes especially vulnerable because roots work their way through joints and small cracks that develop over time. Once roots are inside the line, they grow until the flow is restricted or blocked. We clear the intrusion and inspect the damage so you know whether a repair or replacement is the right next step.
Someone needs to be present to let us in and approve the work before we start. If you cannot be there yourself, a trusted contact who has authority to approve the repair works fine. Let us know the arrangement when you call so we can confirm the arrival window with the right person.
Matthews sits on clay-heavy soil that holds water rather than draining it quickly, and the area gets meaningful seasonal rainfall throughout the year. That combination puts crawl spaces and lower-level areas at real risk during hard rain events. A properly installed sump pump moves groundwater away from the foundation before it causes damage. If you do not have one, or if your existing pump is not cycling correctly, it is worth addressing before storm season.
Stanley's Plumbing is ready to help with any plumbing job, large or small, residential or commercial. We have been serving Matthews and Mecklenburg County since 2001, and we stand behind every job we do.
Know the price. Know the arrival window. Know your plumber.
Call for a quote today: (980) 472-8789
We handle the full range of residential and commercial plumbing work in Matthews and throughout Mecklenburg County. The table below covers every service we offer, who it is best suited for, and a practical note to help you know what to expect before you call. If you have questions about a specific job, we are happy to walk you through it over the phone.
| Service | What It Covers | When to Call | Helpful to Know |
|---|---|---|---|
| Slab Leak Detection and Repair |
| Homeowners with unexplained wet floors, hot spots, or rising water bills | Clay-heavy soil in this area shifts over time and puts stress on pipes running under concrete. |
| Tree-Root Sewer Line Service |
| Properties in established neighborhoods with mature trees near sewer lines | Roots follow moisture into pipe joints and cracks; we clear the line and show you exactly what we find. |
| Sump Pump Installation |
| Matthews and Mecklenburg County homes with crawl spaces or basements prone to groundwater | Clay soil holds water after heavy rain; a properly installed sump pump moves it away from the foundation before damage occurs. |
| Whole-Home Repiping |
| Older homes with repeated leaks in multiple locations | Repiping replaces the whole aging system rather than patching one problem at a time; most projects are completed in one to two days. |
| Garbage Disposal Service |
| Kitchens with a disposal that hums, jams, or has stopped working | Most disposal issues are resolved quickly; we carry common replacement units on the truck. |
| Sewer and Main Line Service |
| Properties with whole-house drain backups or slow main lines | When every drain in the home is affected at once, the main line is almost always the cause. |
| Toilet Repair and Installation |
| Homeowners and landlords with a toilet that leaks, runs, or clogs repeatedly | A running toilet can waste hundreds of gallons a month; most repairs are straightforward. |
| Faucet and Fixture Installation |
| Homeowners updating fixtures or dealing with drips and leaks | We check for proper sealing and water pressure before leaving every fixture job. |
| Drain Cleaning and Clog Removal |
| Any property with slow or backed-up drains | Recurring clogs often point to a deeper issue; we diagnose the cause, not just the symptom. |
| Water Heater Repair and Replacement |
| Any home or building without reliable hot water | Tankless units offer longer equipment life; we give honest advice on which direction makes sense for your situation. |
| Water Pressure and Shutoff Valve Repair |
| Homes with noticeably low pressure or a shutoff valve that will not fully close | A working shutoff valve matters most in an emergency; do not wait until you need it to find out it is failing. |
| Emergency Plumbing |
| Any situation that cannot wait for a scheduled appointment | We give you an arrival window when you call so you are not left wondering when help is coming. |
| Water Softener Installation |
| Homes in areas of Mecklenburg County with noticeable mineral buildup | Hard water shortens water heater life and clogs aerators; treating it at the supply line protects the whole system. |
| Leak Detection and Repair |
| Homeowners noticing unexplained water damage or high bills | Finding the leak before opening walls saves time and money on repairs. |
How do I know if my water heater needs repair or full replacement?
Age is the first factor. Most tank water heaters last 8 to 12 years; tankless units often last longer. If yours is near the end of that range and showing signs like rust-colored water, a leaking tank, or inconsistent heat, replacement is usually the better investment. If the unit is newer and the issue is a failed element, thermostat, or valve, repair often makes sense. We assess the unit honestly and tell you which direction is worth the money.
What causes drains to clog repeatedly even after they have been cleared?
A drain that keeps coming back is usually dealing with something a standard snake does not fully address. That could be grease or soap buildup coating the inside of the pipe, a root intrusion working through a joint or crack, or a pipe that has deteriorated and is collecting debris. We look past the symptom to find what is actually driving the repeat problem, and we address that rather than clearing the same clog again.
How are hidden leaks found without tearing up walls or floors?
We use methods that narrow down the leak location before opening anything up. That includes listening equipment, pressure testing, and thermal or moisture detection depending on the situation. The goal is to identify the source as precisely as possible so that any access we need to make is targeted rather than exploratory. Once we know where the leak is, we explain the repair before we start.
Same-Day and Emergency Availability
We respond to urgent calls quickly and give you an arrival window when you call so you are not left waiting without information. Weekend and after-hours availability means real plumbing problems do not have to wait until Monday.
What are the signs that a sewer or main line has a problem?
The clearest sign is when multiple drains in the home are slow or backing up at the same time. A single slow drain is usually a localized clog; when the whole house is affected, the main line is almost always involved. Other signs include gurgling sounds from drains, sewage odor near floor drains, or wet spots in the yard above the sewer line. Those situations call for a prompt response, and we treat them that way.
What is the difference between a tank and a tankless water heater?
A tank water heater stores a set volume of hot water and keeps it heated continuously. A tankless unit heats water on demand as it flows through, which means no standby heat loss and a longer equipment lifespan in most cases. Tankless units cost more upfront but can reduce energy use over time. The right choice depends on your household size, usage patterns, and existing gas or electrical setup. We walk you through both options and give you a straight recommendation based on your situation.
How is a slab leak located and repaired?
A slab leak is a pipe failure in a line running under the concrete foundation. We locate it using pressure testing and detection equipment that minimizes guesswork before any concrete is touched. Once we have the location confirmed, repair options include accessing the pipe directly through the slab, rerouting the line through the walls or ceiling, or, in some cases, repiping the affected section entirely. We explain what each option involves and what it costs before any work begins.
Upfront Quotes With No Surprise Fees
We walk you through what the job involves and what it costs before any work begins. The invoice reflects what we quoted, with no line items added after the fact.
How do tree roots damage a sewer line, and what does the repair involve?
Roots follow moisture, and a sewer line is a reliable source of it. Over time, roots work into small cracks or loose joints in the pipe, especially in older clay or cast-iron lines. Once inside, they grow and eventually cause blockages or structural damage to the pipe wall. We clear the root intrusion, run a camera down the line to see the full picture, and then walk you through what we found. Repair options range from spot repair to full line replacement depending on how far the damage extends.
What causes low water pressure throughout the home?
Low pressure across multiple fixtures usually points to one of a few causes: a failing pressure regulator, a partially closed main shutoff or meter valve, mineral buildup narrowing the supply lines, or a leak somewhere in the system pulling pressure down. We trace the cause before recommending a fix, because the right repair depends on what is actually driving the problem. In some older homes, corroded galvanized pipe is the culprit, and repiping becomes the practical long-term answer.
Work Performed by Licensed Plumbers
Every job we take on is handled by licensed plumbers who show up prepared and leave the work clean. We do not cut corners on code compliance or workmanship.
Do I need to be home when the plumber comes out?
For most jobs, yes. We need access to the affected area and, in many cases, to the main shutoff and the water heater. Having someone home also lets us walk through what we found and what the repair involves before we start, which is how we keep pricing clear and expectations accurate. If access arrangements are different for your property, let us know when you call and we will work out the details.
When does it make sense to repipe a home rather than keep repairing individual leaks?
When a home has had leaks in several different locations over a short period, the pattern usually means the pipe itself is the problem rather than isolated failures. Galvanized steel pipe, common in older homes, corrodes from the inside out and eventually fails at multiple points. At that stage, patching one leak at a time costs more over the long run than replacing the system. We assess the existing pipe condition and give you an honest read on whether repiping makes financial sense for your situation.
How quickly can you respond to an emergency plumbing call?
We take urgent calls seriously and move fast on situations that cannot wait. When you call, we give you an arrival window upfront so you know when to expect us. Burst pipes, sewer backups, and no-hot-water calls get priority. We are available every day from early morning through evening, and after-hours availability covers emergencies that fall outside normal hours. The goal is to get a plumber to your door before the situation gets worse.
Call (980) 472-8789 and we will talk through your situation, give you a straight answer on what the job involves, and get a plumber scheduled.
(980) 472-8789