Stanley's Plumbing has been serving Matthews and Mecklenburg County since 2001. That is 25 years of residential and commercial plumbing work, built one job at a time in the same neighborhoods we call home. We handle everything from a dripping faucet to a full sewer line replacement, and we are available when the work needs to happen, not just when it is convenient for a scheduler. Whether you own a home, manage a rental property, or run a commercial building, you get the same crew, the same standards, and the same straightforward process. We treat your home the way we would want ours treated. Call us today for a quote and let us show you what 25 years of local plumbing experience looks like in practice.
Doing plumbing work right matters, and we'll help you get it right, whether you are a first-time homeowner dealing with a slow drain or a property manager coordinating repairs across multiple units. We work for homeowners, landlords, real estate investors, and commercial clients throughout Mecklenburg County. The scope of the job changes, but the approach does not. A family-run plumbing business like ours handles a clogged kitchen drain and a commercial main line replacement with the same care and the same crew.
All work is performed by licensed plumbers. That matters because plumbing mistakes cost more to fix than they cost to prevent, and the people on your job site should know what they are doing before they touch a pipe. We bring that level of skill to every call, large or small, residential or commercial. Call and we'll get the water running right.
Scheduling a plumber shouldn't be complicated, especially for something as common as a clogged drain. We handle slow drains, backed-up kitchen and bathroom drains, main drain cleaning, and sewer drain cleaning for both residential and commercial properties. When the blockage is stubborn, we use hydro jetting to clear buildup that a standard snake cannot reach. We also diagnose what caused the clog in the first place. Clearing the symptom without understanding the cause just means the same call again in six months.
Hidden leaks are expensive. Water running behind a wall or beneath a slab can cause serious damage before anyone notices the signs. We use leak detection methods that locate the problem accurately before we start opening walls or floors, which saves time and limits disruption. We handle water line leak repair, burst pipe repair, slab leak detection and repair, and general pipe repair service. Emergency leak repair is available around the clock, because a leak does not wait for business hours.
No hot water is one of the most disruptive plumbing problems a household or business can face. We repair and replace both tank and tankless water heaters, covering gas and electric units. Licensed plumbers handle the connections, whether that means a gas line hookup or an electrical supply. We also help customers choose the right size and type for their home or building, so the replacement performs the way it should for years to come. If your water heater is struggling, call for a quote before it fails completely.
These are the calls we get every week: a running toilet that will not stop, a kitchen faucet that drips, a bathroom faucet that needs replacing, a new sink going into a remodeled space. We handle toilet repair, toilet replacement, faucet repair and installation, sink installation, shower repair, and general fixture replacement throughout Matthews and the surrounding area. The work is straightforward when it is done correctly, and we do it correctly every time.
You shouldn't have to chase a plumber for answers, especially when a sewer backup or main line clog is affecting your home or building. We handle sewer line repair, sewer line replacement, main line cleaning, sewer backup repair, and water main repair. Before we recommend a repair, we use video sewer inspection to show you exactly what is happening inside the line. That means you understand the problem and the solution before any work begins. Honest recommendations on repairs, never an upsell, is how we operate on every sewer and main line call.
Matthews and the broader Mecklenburg County area sit on clay-heavy soils that expand and contract with seasonal moisture changes. That ground movement puts real stress on the pipes buried beneath concrete slabs, and over time it can cause those pipes to crack or separate. Slab leaks are not always obvious at first. You might notice a warm spot on the floor, a water bill that climbs for no clear reason, or the sound of running water when everything is shut off.
When those signs appear, fast and accurate detection matters. We locate slab leaks with minimal disruption to your floors and foundation, then walk you through the repair options before any work begins. Older slab foundations throughout the area are particularly vulnerable, and catching the problem early limits the damage significantly. If you suspect a slab leak in your home, call for an inspection before it becomes a larger repair. Pick up the phone and we'll handle the pipes.
Plumbing problems don't wait, and neither do we, especially when the issue runs through the walls of the entire house. Many older homes in Matthews and across Mecklenburg County were built with galvanized steel pipe. That material corrodes from the inside over decades, narrowing the pipe diameter, dropping water pressure, and eventually failing. If your water pressure has been declining gradually, or if you are seeing rust-colored water at the tap, the pipe itself may be the problem.
We handle whole-house repiping in both copper and PEX, galvanized pipe replacement, low water pressure diagnosis, shutoff valve replacement, and pressure reducing valve replacement. Repiping is a long-term investment in the home. It is not a patch on a failing system. It is the repair that makes every faucet, every fixture, and every water-using appliance in the house work the way it should. One call brings a plumber to your door to assess the situation and give you a clear estimate.
Beyond the core services above, we handle a wide range of plumbing work for homes and commercial properties throughout the area. These include:
If you have a plumbing need not listed here, call us. If we handle it, we will tell you. If it falls outside our scope, we will tell you that too.
Getting a plumber scheduled should not take half a day of back-and-forth. Here is how a typical job works with us:
That is the whole process. No mystery, no waiting around for a callback that never comes.
Plumbing costs vary by job, and we understand that most people want to know the number before they commit. We give a clear estimate before any work begins. You know what you are paying, and you know why, before we pick up a tool. If something changes once we are into the job, we communicate that immediately, not on the invoice.
We show up on time and ready to work, which means no waiting around while someone figures out what parts are needed. The estimate reflects the actual job, and the invoice reflects the estimate. Know the price. Know the arrival window. Know your plumber.
Plumbing problems don't wait, and neither do we. Burst pipes, sewer backups, no hot water, and major leaks do not happen on a schedule, and they cannot always wait until Monday morning. We are available 24 hours a day for plumbing emergencies, including after-hours calls and weekends. Same-day service is available for urgent situations that are not full emergencies.
When you call, you reach someone who can get a plumber moving. Emergency calls get the same licensed plumbers and the same pricing transparency as any scheduled job. There is no separate emergency rate structure that appears as a surprise on the bill. We handle the kind of plumbing work neighbors pass along by word of mouth, and that reputation holds on emergency calls just as much as it does on a routine faucet replacement. Pick up the phone and we'll get moving.
We are based in Matthews and serve customers throughout Mecklenburg County, including Stallings, Indian Trail, Mint Hill, Weddington, Waxhaw, Monroe, and Ballantyne and south Charlotte. If you are in the area and need a plumber, there is a good chance we have already worked in your neighborhood. Call us to confirm we cover your location and to get a quote.
We have been doing this work in Matthews since 2001, which puts us at 25 years of local plumbing experience. That time has been spent in the same neighborhoods we call home, building a reputation one job at a time. The crew and the standards have stayed consistent throughout.
This is a family-run business, and the people who own it are involved in the work. When you call, you reach someone who is personally accountable for how the job goes. That is not a marketing line. It is how we have operated since we opened.
We stand behind the work we do. If something we repaired or installed is not performing the way it should, call us and we will make it right. We have been doing this in Matthews long enough to know that our reputation depends on every job holding up, not just the ones that are easy.
We show up prepared. Our plumbers come with the tools and parts needed to handle the most common jobs without a mid-call supply run. That is part of what we mean when we say we show up on time and ready to work.
We have been working throughout Matthews and the surrounding communities since 2001. We know the neighborhoods, the age ranges of the housing, and the plumbing issues that come up regularly in this area, including the clay soil conditions that affect underground pipes and the hard water that comes with Charlotte Water service.
We assess the job, explain what we found, and give you a clear number before any work begins. If something changes once we are into the job, we communicate that immediately rather than adding it to the invoice at the end. The estimate reflects the actual work, and the invoice reflects the estimate.
The right tools mean a more accurate diagnosis, less disruption to your home, and a repair that holds up. Using professional-grade equipment, including camera inspection tools and hydro jetting equipment, is part of doing the job correctly rather than just getting through it.
Stanley's Plumbing has been working in Matthews and across Mecklenburg County since 2001. Twenty-five years of local plumbing experience, work performed by licensed plumbers, honest pricing from the first conversation, and 24-hour availability for emergencies. That is what you get when you call us.
Pick the date. We do the plumbing. We clean up after.
Call (980) 472-8789 to schedule service or request a quote. One call brings a plumber to your door.
We handle the full range of residential and commercial plumbing work in Matthews and throughout Mecklenburg County. The table below covers every service we offer, who it is best suited for, and a practical note to help you know what to expect before you call. If you have questions about a specific job, we are happy to walk you through it over the phone.
| Service | What It Covers | When to Call | Helpful to Know |
|---|---|---|---|
| Slab Leak Detection and Repair |
| Homeowners with unexplained wet floors, hot spots, or rising water bills | Clay-heavy soil in this area shifts over time and puts stress on pipes running under concrete. |
| Tree-Root Sewer Line Service |
| Properties in established neighborhoods with mature trees near sewer lines | Roots follow moisture into pipe joints and cracks; we clear the line and show you exactly what we find. |
| Sump Pump Installation |
| Matthews and Mecklenburg County homes with crawl spaces or basements prone to groundwater | Clay soil holds water after heavy rain; a properly installed sump pump moves it away from the foundation before damage occurs. |
| Whole-Home Repiping |
| Older homes with repeated leaks in multiple locations | Repiping replaces the whole aging system rather than patching one problem at a time; most projects are completed in one to two days. |
| Garbage Disposal Service |
| Kitchens with a disposal that hums, jams, or has stopped working | Most disposal issues are resolved quickly; we carry common replacement units on the truck. |
| Sewer and Main Line Service |
| Properties with whole-house drain backups or slow main lines | When every drain in the home is affected at once, the main line is almost always the cause. |
| Toilet Repair and Installation |
| Homeowners and landlords with a toilet that leaks, runs, or clogs repeatedly | A running toilet can waste hundreds of gallons a month; most repairs are straightforward. |
| Faucet and Fixture Installation |
| Homeowners updating fixtures or dealing with drips and leaks | We check for proper sealing and water pressure before leaving every fixture job. |
| Drain Cleaning and Clog Removal |
| Any property with slow or backed-up drains | Recurring clogs often point to a deeper issue; we diagnose the cause, not just the symptom. |
| Water Heater Repair and Replacement |
| Any home or building without reliable hot water | Tankless units offer longer equipment life; we give honest advice on which direction makes sense for your situation. |
| Water Pressure and Shutoff Valve Repair |
| Homes with noticeably low pressure or a shutoff valve that will not fully close | A working shutoff valve matters most in an emergency; do not wait until you need it to find out it is failing. |
| Emergency Plumbing |
| Any situation that cannot wait for a scheduled appointment | We give you an arrival window when you call so you are not left wondering when help is coming. |
| Water Softener Installation |
| Homes in areas of Mecklenburg County with noticeable mineral buildup | Hard water shortens water heater life and clogs aerators; treating it at the supply line protects the whole system. |
| Leak Detection and Repair |
| Homeowners noticing unexplained water damage or high bills | Finding the leak before opening walls saves time and money on repairs. |
How do I know if my water heater needs repair or full replacement?
Age is the first factor. Most tank water heaters last 8 to 12 years; tankless units often last longer. If yours is near the end of that range and showing signs like rust-colored water, a leaking tank, or inconsistent heat, replacement is usually the better investment. If the unit is newer and the issue is a failed element, thermostat, or valve, repair often makes sense. We assess the unit honestly and tell you which direction is worth the money.
What causes drains to clog repeatedly even after they have been cleared?
A drain that keeps coming back is usually dealing with something a standard snake does not fully address. That could be grease or soap buildup coating the inside of the pipe, a root intrusion working through a joint or crack, or a pipe that has deteriorated and is collecting debris. We look past the symptom to find what is actually driving the repeat problem, and we address that rather than clearing the same clog again.
How are hidden leaks found without tearing up walls or floors?
We use methods that narrow down the leak location before opening anything up. That includes listening equipment, pressure testing, and thermal or moisture detection depending on the situation. The goal is to identify the source as precisely as possible so that any access we need to make is targeted rather than exploratory. Once we know where the leak is, we explain the repair before we start.
Same-Day and Emergency Availability
We respond to urgent calls quickly and give you an arrival window when you call so you are not left waiting without information. Weekend and after-hours availability means real plumbing problems do not have to wait until Monday.
What are the signs that a sewer or main line has a problem?
The clearest sign is when multiple drains in the home are slow or backing up at the same time. A single slow drain is usually a localized clog; when the whole house is affected, the main line is almost always involved. Other signs include gurgling sounds from drains, sewage odor near floor drains, or wet spots in the yard above the sewer line. Those situations call for a prompt response, and we treat them that way.
What is the difference between a tank and a tankless water heater?
A tank water heater stores a set volume of hot water and keeps it heated continuously. A tankless unit heats water on demand as it flows through, which means no standby heat loss and a longer equipment lifespan in most cases. Tankless units cost more upfront but can reduce energy use over time. The right choice depends on your household size, usage patterns, and existing gas or electrical setup. We walk you through both options and give you a straight recommendation based on your situation.
How is a slab leak located and repaired?
A slab leak is a pipe failure in a line running under the concrete foundation. We locate it using pressure testing and detection equipment that minimizes guesswork before any concrete is touched. Once we have the location confirmed, repair options include accessing the pipe directly through the slab, rerouting the line through the walls or ceiling, or, in some cases, repiping the affected section entirely. We explain what each option involves and what it costs before any work begins.
Upfront Quotes With No Surprise Fees
We walk you through what the job involves and what it costs before any work begins. The invoice reflects what we quoted, with no line items added after the fact.
How do tree roots damage a sewer line, and what does the repair involve?
Roots follow moisture, and a sewer line is a reliable source of it. Over time, roots work into small cracks or loose joints in the pipe, especially in older clay or cast-iron lines. Once inside, they grow and eventually cause blockages or structural damage to the pipe wall. We clear the root intrusion, run a camera down the line to see the full picture, and then walk you through what we found. Repair options range from spot repair to full line replacement depending on how far the damage extends.
What causes low water pressure throughout the home?
Low pressure across multiple fixtures usually points to one of a few causes: a failing pressure regulator, a partially closed main shutoff or meter valve, mineral buildup narrowing the supply lines, or a leak somewhere in the system pulling pressure down. We trace the cause before recommending a fix, because the right repair depends on what is actually driving the problem. In some older homes, corroded galvanized pipe is the culprit, and repiping becomes the practical long-term answer.
Work Performed by Licensed Plumbers
Every job we take on is handled by licensed plumbers who show up prepared and leave the work clean. We do not cut corners on code compliance or workmanship.
Do I need to be home when the plumber comes out?
For most jobs, yes. We need access to the affected area and, in many cases, to the main shutoff and the water heater. Having someone home also lets us walk through what we found and what the repair involves before we start, which is how we keep pricing clear and expectations accurate. If access arrangements are different for your property, let us know when you call and we will work out the details.
When does it make sense to repipe a home rather than keep repairing individual leaks?
When a home has had leaks in several different locations over a short period, the pattern usually means the pipe itself is the problem rather than isolated failures. Galvanized steel pipe, common in older homes, corrodes from the inside out and eventually fails at multiple points. At that stage, patching one leak at a time costs more over the long run than replacing the system. We assess the existing pipe condition and give you an honest read on whether repiping makes financial sense for your situation.
How quickly can you respond to an emergency plumbing call?
We take urgent calls seriously and move fast on situations that cannot wait. When you call, we give you an arrival window upfront so you know when to expect us. Burst pipes, sewer backups, and no-hot-water calls get priority. We are available every day from early morning through evening, and after-hours availability covers emergencies that fall outside normal hours. The goal is to get a plumber to your door before the situation gets worse.
Call (980) 472-8789 and we will talk through your situation, give you a straight answer on what the job involves, and get a plumber scheduled.
(980) 472-8789