Stanley's Plumbing has been serving Matthews and Mecklenburg County since 2001, and in 25 years we have handled just about every residential and commercial plumbing job you can imagine. We are a family-run plumbing business, locally owned, and we answer our own phone. Whether you need a same-day repair or a planned installation, we give you a price before work starts and a clear arrival window so you are not left guessing. Know the price. Know the arrival window. Know your plumber.
Call (980) 472-8789 for a quote.
Doing plumbing work right matters, and we'll help you get it right, whether you are a homeowner dealing with a leaky pipe, a landlord managing a rental, or a property manager keeping a commercial building running.
We handle the full range of residential and commercial plumbing work: drain cleaning and clog removal, leak detection and repair, water heater repair and replacement for both tank and tankless systems, toilet and faucet and fixture installation, sewer and main line service, garbage disposals, water pressure and shutoff valve repair, and whole-home repiping. All work is performed by licensed plumbers who show up prepared and leave the job clean. From code-compliant fixture installation to pipe repair and replacement, we cover what your property needs from start to finish.
Call and we'll get the water running right.
Plumbing problems don't wait, and neither do we, so when something goes wrong we move fast to get a plumber to your door the same day. When you call, we give you an arrival window upfront. The plumber who shows up comes ready to work, with the tools and parts to handle what you are dealing with.
Burst pipes and no-hot-water calls are the situations that can't wait until next week. We take those calls seriously and respond quickly. We show up on time and ready to work, because a plumbing emergency is already stressful enough without adding uncertainty about when help is coming. Weekend and after-hours availability means you do not have to wait for Monday morning to get moving on a real problem.
Pick the date. We do the plumbing. We clean up after.
One call brings a plumber to your door.
You shouldn't have to wonder what a plumber is going to charge until the invoice arrives. Before any work begins, we walk you through what the job involves and what it costs. No surprises on the bill.
We give honest recommendations on repairs, never an upsell. If a straightforward fix solves the problem, that is what we recommend. We are not here to sell you a bigger job than you need. Plumbing costs vary by job, but our approach is consistent: you know the number before we pick up a wrench.
Call (980) 472-8789 for a plumbing estimate and we will walk you through what to expect.
Pick up the phone and we'll handle the pipes.
A drain cleaning visit starts with figuring out where the problem actually is, whether that is a kitchen drain backed up with grease, a bathroom drain clogged with hair and soap, or a slow main drain affecting the whole house. We clear the blockage, confirm the line is flowing, and let you know if there is anything else going on. For tougher buildup, hydro jetting service breaks up what a snake alone cannot reach. We handle residential and commercial drain cleaning, so whether you manage one home or a multi-unit property, we can keep the lines clear.
Hidden leaks can run up a water bill and cause real damage before anyone notices them. We locate the source using methods that minimize disruption to walls and floors, then repair or replace the affected pipe. Slab leak detection and repair is part of what we do, and it matters in Mecklenburg County where clay-heavy soil can shift and put stress on pipes running under concrete. Once we find the leak, we explain what repair looks like before we start.
A dripping faucet, a running toilet, or a loose shower valve might seem minor, but they add up on a water bill and tend to get worse over time. We handle leaky faucet repair, kitchen and bathroom faucet installation, toilet repair and replacement, clogged toilet repair, sink installation, shower valve repair, and bathtub and shower installation. A fixture visit covers the diagnosis, the repair or swap, and a check that everything is sealed and working before we leave.
No hot water is one of the more disruptive problems in any home or building, and we respond to those calls quickly. We repair and replace both tank and tankless water heaters, covering gas and electric systems. Tankless water heater installation has become more common as homeowners look for efficiency and longer equipment life. If your water heater is leaking or failing, we assess whether a repair makes sense or whether replacement is the better call, and we tell you honestly which way to go.
A sewer backup or a slow main line affects every drain in the building at once. We clear main sewer line clogs, repair and replace sewer lines, and handle main water line repair and replacement. We work on the line from the house out to the city connection, keeping the focus on clearing and repairing what runs through your property. Trenchless sewer repair is an option on many jobs, which means less disruption to your yard than an open-cut approach.
A garbage disposal that hums but won't turn, or one that has stopped working entirely, is a quick fix in most cases. We repair, install, and replace disposals for kitchens of all sizes. Low water pressure can come from a failing pressure regulator, a partially closed shutoff valve, or buildup in the line, and we trace the cause before recommending a fix. Shutoff valve repair and replacement is a small job that matters a great deal when you need to shut the water off in a hurry.
When a home has had several pipe leaks in different spots over a short period, repiping often makes more sense than patching one problem at a time. Whole-house repiping replaces aging galvanized or corroded pipe with copper or PEX, giving the home a reliable water supply system rather than a patchwork of repairs. We assess the existing system, explain the scope, and work through the project with as little disruption to the home as possible.
Matthews sits on clay-heavy soil that does not drain quickly, and the area gets meaningful seasonal rainfall throughout the year. Crawl spaces and basements in this part of Mecklenburg County can collect groundwater during heavy storms, and a sump pump is the practical solution. We install the pump, the basin, and the discharge line so water is moved away from the foundation before it causes damage. If you already have a pump and it is not cycling correctly, we can assess that too.
Established neighborhoods in Matthews are full of mature trees, and tree roots follow moisture straight into sewer lines. Clay soil makes older pipes especially vulnerable because roots can work their way through joints and cracks that develop over time. When roots are the problem, we clear the line, run a camera inspection to see the full picture, and walk you through repair or replacement options based on what we find. We work on the sewer line itself, from the house out to the connection point.
Hard water is a real issue in parts of Mecklenburg County. Mineral buildup shortens the life of water heaters, clogs fixture aerators, and leaves scale on pipes over time. A water softener installation addresses the problem at the supply line, treating the water before it reaches your fixtures and appliances. We handle the unit, the supply line connections, and the setup so the system works correctly from day one.
Scheduling a plumber shouldn't be complicated, whether you are a homeowner dealing with a weekend leak or a property manager juggling maintenance across multiple units.
For residential customers, we handle everything from a single dripping faucet to a full repiping project. Homeowners, landlords, and property managers across the area call us for repairs, installations, and the kind of plumbing work neighbors pass along by word of mouth. For commercial clients, including offices, restaurants, and multi-unit buildings, we bring the same approach: licensed plumbers on the job, clear communication, and work that holds up. We treat your home the way we would want ours treated, and that same standard carries into every commercial job we take on.
Pick up the phone and we'll get moving.
Matthews is our home base, and we serve customers throughout Mecklenburg County and the surrounding communities. Nearby towns we regularly work in include Stallings, Indian Trail, Mint Hill, Weddington, Pineville, and Monroe. We know the neighborhoods, the housing stock, and the plumbing quirks that come with the area. When you call, you reach someone local who can give you a straight answer about scheduling and pricing.
Call us at (980) 472-8789 and tell us what is happening. We will ask a few questions to understand the job, give you an arrival window, and get a licensed plumber moving toward your door. Same-day availability is real, not a promise we walk back when you call.
The more you can describe, the more accurate our estimate will be. Tell us what the problem is, where it is in the home, how long it has been happening, and whether you have noticed anything else going wrong nearby. We ask the right questions to fill in the gaps before we show up.
Yes. We work for homeowners, landlords, property managers, and businesses throughout Matthews and Mecklenburg County. The scope of the job changes depending on the property, but the approach stays the same: licensed plumbers on the job, honest pricing, and work that holds up.
When every drain in the home is slow or backing up at the same time, the problem is almost always in the main sewer line rather than an individual drain. Stop using water in the home if you can, and call us right away. A main line backup can get worse quickly, and we treat it as an urgent call.
For same-day calls, we give you an arrival window when you call so you are not left waiting around. Urgent situations, including burst pipes and sewer backups, get priority scheduling. We are available every day from 6:30 AM to 9:00 PM, and after-hours availability covers emergencies that cannot wait.
We do. Property managers and landlords call us regularly to handle repairs and installations across multiple units or buildings. We coordinate scheduling, communicate clearly about what was found and what was done, and keep the process straightforward so you are not chasing us for updates.
We give you a clear quote before any work begins, and payment is due when the job is complete. You know the number going in, and the invoice reflects what we quoted for the work we described. There are no surprise line items added after the fact.
A drain that clogs repeatedly is usually telling you something beyond a surface blockage. The cause might be buildup that a standard snake does not fully remove, a root intrusion in the line, or a pipe that has deteriorated. We diagnose what is driving the recurring problem and address that, not just the symptom.
Absolutely. The more you can show us when we arrive, the better. Walk us through what you have noticed, where the problems are, and anything that seems related. That context helps us diagnose the issue accurately and quote the right repair the first time.
When you call us, you reach someone who knows Matthews and Mecklenburg County, not a scheduler reading from a screen in another city. We have been working in these neighborhoods since 2001, and we are personally accountable for the work we do. A family-run plumbing business answers for its reputation job by job.
You shouldn't have to chase a plumber for answers, and with Stanley's Plumbing you won't have to. We have been doing this work in Matthews since 2001, and our approach has stayed the same: show up on time, do the job right, and be straight with customers about what they are paying and why. Same-day availability, upfront pricing, and licensed plumbers on the job every time.
Know the price. Know the arrival window. Know your plumber.
Call (980) 472-8789 to get a quote and get your plumbing handled.
We handle the full range of residential and commercial plumbing work in Matthews and throughout Mecklenburg County. The table below covers every service we offer, who it is best suited for, and a practical note to help you know what to expect before you call. If you have questions about a specific job, we are happy to walk you through it over the phone.
| Service | What It Covers | When to Call | Helpful to Know |
|---|---|---|---|
| Slab Leak Detection and Repair |
| Homeowners with unexplained wet floors, hot spots, or rising water bills | Clay-heavy soil in this area shifts over time and puts stress on pipes running under concrete. |
| Tree-Root Sewer Line Service |
| Properties in established neighborhoods with mature trees near sewer lines | Roots follow moisture into pipe joints and cracks; we clear the line and show you exactly what we find. |
| Sump Pump Installation |
| Matthews and Mecklenburg County homes with crawl spaces or basements prone to groundwater | Clay soil holds water after heavy rain; a properly installed sump pump moves it away from the foundation before damage occurs. |
| Whole-Home Repiping |
| Older homes with repeated leaks in multiple locations | Repiping replaces the whole aging system rather than patching one problem at a time; most projects are completed in one to two days. |
| Garbage Disposal Service |
| Kitchens with a disposal that hums, jams, or has stopped working | Most disposal issues are resolved quickly; we carry common replacement units on the truck. |
| Sewer and Main Line Service |
| Properties with whole-house drain backups or slow main lines | When every drain in the home is affected at once, the main line is almost always the cause. |
| Toilet Repair and Installation |
| Homeowners and landlords with a toilet that leaks, runs, or clogs repeatedly | A running toilet can waste hundreds of gallons a month; most repairs are straightforward. |
| Faucet and Fixture Installation |
| Homeowners updating fixtures or dealing with drips and leaks | We check for proper sealing and water pressure before leaving every fixture job. |
| Drain Cleaning and Clog Removal |
| Any property with slow or backed-up drains | Recurring clogs often point to a deeper issue; we diagnose the cause, not just the symptom. |
| Water Heater Repair and Replacement |
| Any home or building without reliable hot water | Tankless units offer longer equipment life; we give honest advice on which direction makes sense for your situation. |
| Water Pressure and Shutoff Valve Repair |
| Homes with noticeably low pressure or a shutoff valve that will not fully close | A working shutoff valve matters most in an emergency; do not wait until you need it to find out it is failing. |
| Emergency Plumbing |
| Any situation that cannot wait for a scheduled appointment | We give you an arrival window when you call so you are not left wondering when help is coming. |
| Water Softener Installation |
| Homes in areas of Mecklenburg County with noticeable mineral buildup | Hard water shortens water heater life and clogs aerators; treating it at the supply line protects the whole system. |
| Leak Detection and Repair |
| Homeowners noticing unexplained water damage or high bills | Finding the leak before opening walls saves time and money on repairs. |
How do I know if my water heater needs repair or full replacement?
Age is the first factor. Most tank water heaters last 8 to 12 years; tankless units often last longer. If yours is near the end of that range and showing signs like rust-colored water, a leaking tank, or inconsistent heat, replacement is usually the better investment. If the unit is newer and the issue is a failed element, thermostat, or valve, repair often makes sense. We assess the unit honestly and tell you which direction is worth the money.
What causes drains to clog repeatedly even after they have been cleared?
A drain that keeps coming back is usually dealing with something a standard snake does not fully address. That could be grease or soap buildup coating the inside of the pipe, a root intrusion working through a joint or crack, or a pipe that has deteriorated and is collecting debris. We look past the symptom to find what is actually driving the repeat problem, and we address that rather than clearing the same clog again.
How are hidden leaks found without tearing up walls or floors?
We use methods that narrow down the leak location before opening anything up. That includes listening equipment, pressure testing, and thermal or moisture detection depending on the situation. The goal is to identify the source as precisely as possible so that any access we need to make is targeted rather than exploratory. Once we know where the leak is, we explain the repair before we start.
Same-Day and Emergency Availability
We respond to urgent calls quickly and give you an arrival window when you call so you are not left waiting without information. Weekend and after-hours availability means real plumbing problems do not have to wait until Monday.
What are the signs that a sewer or main line has a problem?
The clearest sign is when multiple drains in the home are slow or backing up at the same time. A single slow drain is usually a localized clog; when the whole house is affected, the main line is almost always involved. Other signs include gurgling sounds from drains, sewage odor near floor drains, or wet spots in the yard above the sewer line. Those situations call for a prompt response, and we treat them that way.
What is the difference between a tank and a tankless water heater?
A tank water heater stores a set volume of hot water and keeps it heated continuously. A tankless unit heats water on demand as it flows through, which means no standby heat loss and a longer equipment lifespan in most cases. Tankless units cost more upfront but can reduce energy use over time. The right choice depends on your household size, usage patterns, and existing gas or electrical setup. We walk you through both options and give you a straight recommendation based on your situation.
How is a slab leak located and repaired?
A slab leak is a pipe failure in a line running under the concrete foundation. We locate it using pressure testing and detection equipment that minimizes guesswork before any concrete is touched. Once we have the location confirmed, repair options include accessing the pipe directly through the slab, rerouting the line through the walls or ceiling, or, in some cases, repiping the affected section entirely. We explain what each option involves and what it costs before any work begins.
Upfront Quotes With No Surprise Fees
We walk you through what the job involves and what it costs before any work begins. The invoice reflects what we quoted, with no line items added after the fact.
How do tree roots damage a sewer line, and what does the repair involve?
Roots follow moisture, and a sewer line is a reliable source of it. Over time, roots work into small cracks or loose joints in the pipe, especially in older clay or cast-iron lines. Once inside, they grow and eventually cause blockages or structural damage to the pipe wall. We clear the root intrusion, run a camera down the line to see the full picture, and then walk you through what we found. Repair options range from spot repair to full line replacement depending on how far the damage extends.
What causes low water pressure throughout the home?
Low pressure across multiple fixtures usually points to one of a few causes: a failing pressure regulator, a partially closed main shutoff or meter valve, mineral buildup narrowing the supply lines, or a leak somewhere in the system pulling pressure down. We trace the cause before recommending a fix, because the right repair depends on what is actually driving the problem. In some older homes, corroded galvanized pipe is the culprit, and repiping becomes the practical long-term answer.
Work Performed by Licensed Plumbers
Every job we take on is handled by licensed plumbers who show up prepared and leave the work clean. We do not cut corners on code compliance or workmanship.
Do I need to be home when the plumber comes out?
For most jobs, yes. We need access to the affected area and, in many cases, to the main shutoff and the water heater. Having someone home also lets us walk through what we found and what the repair involves before we start, which is how we keep pricing clear and expectations accurate. If access arrangements are different for your property, let us know when you call and we will work out the details.
When does it make sense to repipe a home rather than keep repairing individual leaks?
When a home has had leaks in several different locations over a short period, the pattern usually means the pipe itself is the problem rather than isolated failures. Galvanized steel pipe, common in older homes, corrodes from the inside out and eventually fails at multiple points. At that stage, patching one leak at a time costs more over the long run than replacing the system. We assess the existing pipe condition and give you an honest read on whether repiping makes financial sense for your situation.
How quickly can you respond to an emergency plumbing call?
We take urgent calls seriously and move fast on situations that cannot wait. When you call, we give you an arrival window upfront so you know when to expect us. Burst pipes, sewer backups, and no-hot-water calls get priority. We are available every day from early morning through evening, and after-hours availability covers emergencies that fall outside normal hours. The goal is to get a plumber to your door before the situation gets worse.
Call (980) 472-8789 and we will talk through your situation, give you a straight answer on what the job involves, and get a plumber scheduled.
(980) 472-8789